The easiest way to contact us is via email at customercare@fossilfly.com Both of us are online throughout the day, and usually after hours as well. We usually respond to emails within a few hours, but if you would rather speak to us, please feel free to call us at (203) 345-6641 between 8AM and 6PM EST. If you have any questions about anything we carry or would like to talk about Murano glass in general, we are always glad to share our knowledge. We can also offer assistance in locating that special piece of Murano glass you have always wanted for your collection, even if we do not offer it on our site.

Your Hosts,

Charlie  and Jena